8.2.8 Duty Senior |
Contents
1. Introduction
| 1.1 | The purpose of the duty system is to provide a framework for the Youth Offending Team to deliver services and respond to enquiries and referrals from individuals and other agencies. The duty system also enables tasks and responsibilities that do not fall within the remit of any one particular member of the team to be dealt with, and provides cover for staff who are on leave or off sick. |
| 1.2 | This document links with and should be read in conjunction with other Youth Offending Team procedures. |
2. Role of Duty Senior
| 2.1 | The duty senior forms part of the duty team alongside the duty officer, court duty officer (where appropriate) and the admin. team. |
| 2.2 | The primary role of the duty senior is to offer support and guidance to the duty staff in terms of helping them to plan and prioritise tasks and to assist where management decisions need to be taken. |
3. Duties and Responsibilities
| 3.1 | The duty senior needs to be available for consultation by duty staff during the course of the working day. Therefore, the duty senior will not be out of the area or involved in meetings where they cannot be disturbed. |
| 3.2 | At the beginning of each day the duty senior should endeavour to meet with the rest of the duty team to plan what needs to be done as a result of tasks passed on from the previous day, messages or faxes received overnight and young people who may be appearing in court (either locally or elsewhere) |
| 3.3 | At the end of each day the duty senior should endeavour to meet with the rest of the duty team to review what has happened and to ensure that tasks are either completed or clear instructions are left for the next duty team about what needs to be followed up. |
| 3.4 | Occasionally, the duty senior may need to become involved in discussions or negotiations with managers from other teams or agencies about issues such as case responsibility or transfer and financial decisions. |
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